Shipping & Delivery

New Zealand

Delivery Fees

Orders over $100 will be shipped free of charge;
For orders under $100, depending on your location and the size of the parcel being sent, we will charge a flat delivery fee starting from $6.50.
We do not charge extra for rural delivery.
Delivery Time Estimates

Each order will generally take 1 – 2 days to be processed. We quite often process your orders on the same day as they are received. However, during peak seasons delay can happen. We will communicate with you via email if we believe that we need additional days to process your order.

After an order is processed, it will be sent via our courier partners for delivery. The delivery timeframe is as follows:

Auckland urban area to be within 1 to 2 business days
Auckland rural area and other North Island addresses to be within 2 to 4 business days
South Island to be within 2 to 5 business days
All deliveries are trackable. A tracking link will be sent to you when your order is shipped. If you have created an account with us, you can also find the tracking link in your account pages.

For orders over $200, we will send the order with signature required.

Courier Partners

We partner with New Zealand Post and Aramex New Zealand (formerly known as Fastway) to delivery your orders.


We ship to Australia via NZ Post’s International parcel service. Delivery typically takes between 5 and 10 working days. Shipping costs, based on weight and size, start at $19.90 and are calculated at checkout. All prices are displayed in NZD. GST is not charged on Australian orders. However, customers are responsible for any additional taxes and duties that may arise upon arrival at Australian customs.

Rest of the world

At this stage, we only offer international shipping to Australia. However, this may change in the future as we roll out our international plans.