- Orders over $80 will be shipped free of charge;
- For orders under $80, depending on your location and the size of the parcel being sent, we will charge a flat delivery fee starting from $6.50.
- We do not charge extra for rural delivery.
Delivery Time Estimates
Each order will generally take 1 – 2 days to be processed. We quite often process your orders on the same day as they are received. However, during peak seasons delay can happen. We will communicate with you via email if we believe that we need additional days to process your order.
After an order is processed, it will be sent via our courier partners for delivery. The delivery timeframe is as follows:
- Auckland urban area to be within 1 to 2 business days
- Auckland rural area and other North Island addresses to be within 2 to 4 business days
- South Island to be within 2 to 5 business days
All deliveries are trackable. A tracking link will be sent to you when your order is shipped. If you have created an account with us, you can also find the tracking link in your account pages.
For orders over $200, we will send the order with signature required.
We partner with New Zealand Post and Aramex New Zealand (formerly known as Fastway) to delivery your orders.
At this stage, we do not offer international shipping. However, this may change very soon as we roll out our international plans. If you are not in New Zealand but would love to purchase from us, please come back to us in the near future or express your interest using the contact form and we would love to hear from you.